1. Personal Information We Collect

We collect personal information in the following circumstances:
• When you make a reservation: your name, address, phone number, email address, and payment-related information, including information provided through a booking site or reservation system
• When you contact us: your name, email address, phone number, and details of your inquiry
• When you stay with us: information required in the guest register under the Hotel Business Act of Japan, such as your name, address, and occupation

2. Purposes of Use

We use the personal information we collect only for the following purposes:
• Accepting, confirming, changing, or canceling reservations and contacting you in connection with them
• Verifying your identity
• Responding to inquiries
• Creating and retaining guest registers as required by the Hotel Business Act of Japan
• Contacting you in an emergency
• Improving our services and providing related information

3. Disclosure to Third Parties

We will not disclose personal information to any third party without the individual’s consent, except where required by law or where necessary to protect a person’s life, health, or property.

4. Service Providers

We may entrust the handling of personal information to external service providers for services such as reservation management and payment processing. In such cases, we exercise necessary and appropriate supervision over those providers.

5. Cookies and Analytics

This website may use cookies and analytics tools to improve usability and the website itself. Information collected through these tools does not include information that identifies a specific individual. You may disable cookies through your browser settings.

6. Security Measures

We take necessary and appropriate security measures to prevent the leakage, loss, or damage of personal information.

7. Disclosure, Correction, and Suspension of Use

If an individual requests the disclosure, correction, addition, deletion, or suspension of use of their personal information, we will verify their identity and respond promptly in accordance with applicable laws and regulations.

8. Contact

For inquiries regarding the handling of personal information, please contact us at the details below.
Operator: Berkeley no Kaze Co., Ltd. (operator of Stay & Share Sow.)
Contact: [To be confirmed: whether to list an email address and/or phone number]

9. Changes to This Policy

We may revise this policy in response to changes in laws and regulations or reviews of our operations. Any revised policy will take effect when it is posted on this website.